Film review

Klaus

2019 · Directed by Sergio Pablos · 1h 37m · MPA PG

In a sentenceSanta starts in a town where saying thank you would probably count as taking sides

AnimationFamilyComedy

Jesper (voiced by Jason Schwartzman) is a postman in a town whose residents devote themselves to feuding. His dealings with Klaus (J.K. Simmons) begin a Christmas story in which generosity does not necessarily come from generous motives. Around them are Alva (Rashida Jones), Mrs. Krum (Joan Cusack) and Mogens (Norm Macdonald). As old grudges shape the community, acts of kindness offer another way for its inhabitants to behave. Sergio Pablos directs this animated account of the beginnings of Santa Claus, set among people with little enthusiasm for goodwill.

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Fi1m review

Sergio Pablos makes a handsome, sometimes touching Christmas animation from an unpromising collection of quarrelsome people. We recommend it for the drawings and the oddness, with patience required for the insults and a familiar redemption story.

Klaus is worth a Christmas evening, provided a little seasonal ill temper does not put the family off. Director Sergio Pablos approaches Santa Claus through a feuding community and a postman whose generosity has questionable motives. The idea is funny before anybody speaks: here is a Christmas story that has to find someone willing to be pleasant. Its account of how the familiar customs might have begun is inventive enough to make the predictable business of becoming a better person tolerable.

Production designers Marcin Jakubowski and Szymon Biernacki give that hostile community a storybook shape without making it cosy. The exaggerated character designs and threatening surroundings belong together; these people look suited to the place they have made unpleasant. Hand-drawn animation gains depth from lighting and shading that suggest solid bodies rather than flat shapes, while leaving the lines expressive and readable. We kept looking past the action to take in the setting. That is a pleasure in itself, though it also tells us where the film’s strongest storytelling lies.

Jason Schwartzman’s Jesper is a less restful prospect. His busy vocal performance suits a postman who has some growing up to do, but he can make a whole conversation sound impatient to get to the next one. J.K. Simmons gives Klaus a welcome weight by comparison, making the pair easier to listen to than Jesper alone. We were amused by the villagers’ hostility, then worn down by it: so much of the early humour amounts to people insulting one another.

Pablos, Jim Mahoney and Zach Lewis are more resourceful when fitting together the pieces of the Santa story. There is pleasure in recognising a familiar idea arriving by an unlikely route, and the film lets dubious motives complicate its lesson about generosity. The supporting voices, including Rashida Jones as Alva and Joan Cusack as Mrs. Krum, help keep the company distinct. The writing gives some of that company too little to play, however, relying on a character’s unpleasantness to do the work of a personality.

Pablo García Revert’s editing is liveliest when there is slapstick to organise, giving the physical jokes a welcome directness after all that verbal irritation. The pace becomes less assured as the familiar redemption story takes up more space, and even at 97 minutes there are stretches that feel prolonged. Alfonso G. Aguilar’s score sits more comfortably with the sentiment than the conspicuously modern song cues do. Those songs press for a response the pictures are already capable of getting, and briefly make the film feel much less individual.

Against the cosier sort of Christmas animation, Klaus has the advantage of characters who do not seem eager to be loved. Its gentler passages earn some feeling because the hostility has made ordinary kindness seem worth the effort. We can usually see the next lesson coming, but the drawings give us plenty to enjoy on the way. Families who prefer their festive stories without an early stretch of nastiness should take that seriously. Otherwise, give the drawings a large screen and allow the postman time to become bearable.

Critical consensus AI synthesised

75
Positive
7
Mixed
2
Negative
0

Most critics respond warmly to Klaus, with the strongest agreement around its hand-drawn animation. The reviews praise the combination of traditional character designs, modern shading and carefully worked lighting, which gives the wintry setting depth and personality. Many also enjoy the ingenuity of its Santa Claus origin story and find real feeling beneath the initially sour humour. The visual invention earns more consistent praise than the writing, though the darker setting offers a welcome change from sweeter Christmas fare.

Reservations centre on predictable character arcs, contrived plotting and a drift towards sentimentality. Some critics also find the insults tiresome and the contemporary songs intrusive. The differences are chiefly matters of tone: Vulture finds charm in the film’s awkwardness and unpleasant characters, while Sight and Sound considers its early cynicism potentially off-putting for families. Enthusiasm varies, but even the more qualified assessments find substantial merit in the animation.

Little White Lies
14 November 2019 · 3/4/3 · Kambole Campbell
80

The review highlights the gorgeous aesthetic blending 90s Disney-style hand-drawn animation with modern techniques as the film's greatest strength, along with surprisingly moving moments. It criticizes the predictable script and anachronistic song cues that undermine the story.

Read the full review →
Radio Times
· Dave Aldridge
75*

The critic describes Klaus as a Christmas tale with a difference—darker and slightly Scandi noir yet with a nicely warm heart—serving as a pleasant, entertaining alternative to usual saccharine seasonal fare through its clever origin story of Santa Claus elements.

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Sight and Sound
11 November 2019 · Alex Dudok de Wit
65*

The critic praises the film's innovative hand-drawn animation with modern shading techniques and its witty reverse-Grinch premise that turns misanthropy into Christmas origins. They note the first half's unrelenting cynicism and nasty characters may feel off-putting for family viewing before sentimentality takes over.

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The Guardian
6 November 2019
65*

The critic finds this Netflix animation a solid but uneven festive origins story with nostalgic hand-drawn visuals and irreverent humour. The strong vision of a divided society is undermined by a conventional middle section and saccharine elements.

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IndieWire
18 November 2019 · David Ehrlich

The review finds the film a gorgeous but contrived Santa origin story, praising its beautiful throwback hand-drawn animation while criticizing its contrivances. It singles out the visual style as a highlight amid narrative weaknesses.

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Los Angeles Times
6 November 2019 · Robert Abele

Pablos’ directorial debut boasts hand-drawn animation and stylish visuals that transform a resentful village into a storybook wonderland, with a heart of charity. Paper-thin characters and reliance on insults for comedy make the origin story ho-hum and rarely laugh-out-loud funny.

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Cast

Stills

Awards

BAFTA Film Awards, 2022

Nominated
BAFTA's Children & Young People Award - Feature Film

European Film Award for Best Animated Feature Film, 2020

Nominated
European Film Award for Best Animated Feature Film

Academy Awards, 2019

Nominated
Best Animated Feature

Annie Award for Best Animated Feature, 2019

Won
Annie Award for Best Animated Feature

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